Rates
Obviously one of your first questions will be how much do our services cost. Surprisingly little !! By saving the cost of having your own claims department and with no contracts and the ability to select the level of services - you can easily fit us into your budget. For Residential moves we have 3 Levels of Service. The starting price for each service level is based on volume*. CALL US!
Residential Claim Rates
Level One - CLAIMS ONLY $250/mo.*
- Tariff information
- Arbitration
- Bill of Lading content
- Legal compliance and documentation support
- DOT Audit Support
- Provide reports on all claims processed or received
B. We provide subrogation to your sub-contractors and insurance companies
C. Expert advice on all aspects of the moving industry including:
- All of our adjusters are AMSA Certified
- We comply with all Federal DOT FMCSA Regulations
- We provide a Toll Free Number for your customers
- Single Point of Contact for Customer Service
A. Claims Processing - max 5 claims per month
Level Two - CLAIMS PLUS $350/mo.*
In addition to Level One support you get;
- The Better Business Bureau
- AMSA - respond to arbitrations
- State Agencies; CPUC, Attorney Generals,
- Consumer Protection agencies
- DOT/FMCSA
A. Responses to;
B. We respond to credit card disputes (chargebacks)
- We settle with the insurance companies explaining the 60¢/lb. valuation
C. Insurance Claims and Subrogation
D. Respond to lawyers demands for loss/damage claims
E. Recover money on Cashiers/Official Bank Checks with STOP PAYMENTS
Level Three - FULL CUSTOMER SERVICE: CALL FOR A QUOTE
Our Full Customer Service option is the best choice if you want special handling of all your customers’ needs. None of your staff ever need to be tied down handling old problems. They can concentrate on new customers and let Global Claim Service handle:
- customers call our toll free number to find out when their goods will be delivered. We explain ‘reasonable dispatch’, listen to their problems and calm them down so you avoid them going to a consumer agency to complain.
- customers call us directly at delivery when they notice any damage or loss. For FRV customers we can schedule repairs and repair estimates.
- Perhaps the most difficult and time consuming service is our negotiating with your customers before and after a settlement to avoid possible lawsuits and consumer agency complaints (BBB, DOT, Attorney General, Consumer Protection agencies, etc.)
Dispatch problems
Damage and Loss problems
Settlement Negotiations
Call Us
623-760-2873